1. What data is collected?

We might collect or receive data from you via our website or mobile app. Sometimes you give this to us directly (e.g. when you contact us to ask a question). Standard personal data is collected from you for creating your online account with us which may include your name, age, gender, country, email and mobile. These fields may change in future based on the operational requirements of operational work. This data is basic and is required to create an account with us which will help us in providing you with better services online.

When we collect data, we indicate the mandatory fields via asterisks where such data is necessary for us to verify your identity or for your benefit or convenience. If you do not provide the data marked with an asterisk, this may affect our ability to provide our products and services.

2. How we use your data

It is important for you to know that we do not sell your personal data.

Sometimes we might ask for data which can help us improve our website so that it better meets the expectations of our users.

We are continually working on keeping our digital platforms used by you (websites/apps/devices) safe and secure ensuring that they work correctly. The people with access to your personal data are authorised employees within the competent departments of Volt Fitness and its affiliates. When we send or display personalised communications or content, we might in some cases use some part of the data that you have supplied to analyse or predict preferences, interests, situation, health, reliability or movements. Based on our analysis, we might send or display communications to you and/or content tailored to your interests/needs.

Your personal data may also be processed on our behalf by our trusted third party providers. We rely on trusted third parties to perform a range of business operations on our behalf. We only provide them with the information they need to perform the service, and we require that they do not use your personal data for any other purpose. We always use our best efforts to ensure that all third parties we work with keep your personal data secure. For instance, we may entrust services that require the processing of your personal data to:

Third parties that help us in providing IT services, such as platform providers, hosting services, maintenance and support on our databases as well as on our software and applications that may contain data about you (such services could sometimes imply access to your data to perform the required tasks).

Third parties may perform on our behalf our satisfaction surveys and the statistical analyses associated with the use of the website.

In the event that we sell our business or assets we may disclose your personal data to the prospective buyer of such business or assets. If Volt Fitness or a part of its assets are acquired by a third party, personal data held by it about its customers relating to those assets would be one of the transferred assets. Where appropriate, in such case, the buyer would become the new data controller responsible for your data and its privacy policy would govern the processing of your personal data.

We may provide your data to an external authority in an event of duty to disclose or share your personal data in order to comply with a legal obligation, or in order to enforce or apply our terms of use/sales or other terms and conditions agreed by you; or to protect the rights, property, or safety of Volt Fitness, our customers, or employees. We would do this If we have your consent to do so or if we are required to do so by law.

3. How you can access, update, or delete your data

You have a right to information, rectification, erasure or restriction of the processing of your stored data. You may do so by contacting us at info@voltfitness.ae. When we receive your request, we may verify your identity to ascertain whether the request is from you and not from a fake source.

4. Age restrictions

There is no age restriction on online usage of our services, although we strongly recommend all children below the age range of 13 years use our services under parental guidance including both online and offline to avoid any transaction errors or user inconvenience.

5. Changes to our Privacy Policy

We reserve the right to change our privacy policies at any point of time to make our services better, for data safety, due to new technologies and any other unavoidable reasons or conditions. Please make sure that you have the latest version.


If you have any questions or concerns about how we process and use your personal data, or would like to exercise any of your rights above, please contact our team by writing to us at info@voltfitness.ae

or at :

Volt Fitness
Khor Al Maqta, Abu Dhabi,
UAE – 502626.